What to do if the USB ports are not working?
This can be fixed by simply disabling USB selective suspend feature.
Kindly follow the steps below to resolve the USB ports issue:
1. For Windows 10, next to the Start Menu (Windows Logo) go to Search Box. For Windows 7, Windows Vista, and Windows XP, click on the Windows Start (Windows Logo) and go to Search Box.
2. Type Control Panel then select Power Options and click Change plan settings next to your currently selected plan.
3. Now click on Change advanced power settings.
However considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and they will be happy to help you.