What to do if Firefox hangs or is not responding

1. Restart your computer

Sometimes problems can be fixed by simply restarting your computer and then starting Firefox again.

Many problems with loading web pages can be resolved by clearing Firefox's cookies and cache:

  1. Click on the menu button Fx89menuButton to open the menu panel.
  2. Click History and select Clear Recent History….
  3. In the Time Range to clear: drop-down, select Everything.
  4. Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
  5. Click OK

However considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and they will be happy to help you.

Email: support@restoro.com

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