SSL Certificate Browser Errors

Troubleshooting SSL Certificate Web Browser Errors can vary depending on its cause. The following warnings are presented by web browsers when you access a site that has a security certificate installed (for SSL/TLS data encryption) that cannot be verified by the browser. Typically this is from a self-signed certificate created by a server system for default encryption.

Microsoft Edge: “This site is not secure. This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately.”

Internet Explorer: “The security certificate presented by this website was not issued by a trusted certificate authority.”

Firefox: “The owner of selfsigned.websecurity.symantec.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Chrome: “Your connection is not private. Attackers might be trying to steal your information from selfsigned.websecurity.symantec.com (for example, passwords, messages, or credit cards)”

Ways To Fix The Site Security Certificate Error

1. Date And Time

This is one of the most common reasons why we have the SSL connection error. Windows OS sometime operate at a wrong Date and Time and we don’t care to fix it. Suppose you are browsing an SSL secured website in 2019 while the date mentioned in your computer is 2001. Henceforth the browser cannot validate the website’s certificates and thus you get errors like this. To avoid this kind of problems always make sure to keep your time and date in check.

2. Invalid Cache And Cookies

Sometimes cache and cookies can also create problems related to SSL connections in the web browser. Thus it is better to delete your cache and cookies from the browser after you’re done with the work. Deleting them won’t delete your saved passwords and account information.

To delete cache, open your browser and press ctrl+shift+ del from your keyboard. It will redirect you to the browsing history window. You can exclude your browsing history if you would like and press Clear browsing data, it will clear all cache data from chrome and could protect you from such errors.

3. Browser

Your browser can also bypass the SSL security error. There are various options in multiple browsers that give ample settings to avoid certificate errors.

• SSL Settings For Google Chrome
  1. Open Google Chrome, click the 3 vertical dots icon to open the menu. 
  2. Navigate to Settings, select it, and a new settings window will appear.
  3. Scroll all the way down to Advanced, click on it to expand the advanced settings.
  4. Search for Open proxy settings in the System category. Select it and a new window will appear on the screen called Internet Properties.
  5. Now select the Content tab of the new window and click on Clear SSL state to delete the SSL cache. Try to reload the page.

• SSL Settings For Internet Explorer

  1. Open Internet Explorer and go to Tools menu and select Internet Options.
  2. Look for the Advanced tab and navigate to the Security section under it.
  3. Now uncheck the checkbox to disable the Check for server certificate revocation as shown in the picture.
  4. Click on OK button and then restart the browser, now browse for the SSL sites and it will work perfectly no error.

If you encounter some difficulties following the steps above, considering you have already purchased Restoro or you are someone who is in need of assistance on your computer, please contact our support and they will be more than happy to assist you.

Email: support@restoro.com

Phone: 1-888-974-6455