How to fix Windows 11 microphone not working for Skype despite permissions?

Skype needs your permission to access the microphone and camera of your desktop. Check your System's Privacy Permissions. For Skype for Windows 10 & 11 (version 15) and Mac OSX Mojave (10.14 or higher) users, you must grant Skype permissions to use your desktop microphone and camera.

  • Skype for Windows 10 & 11 (version 15)
    - Go to Start, then select the Settings gear > Privacy > then select either Microphone or Camera. Under both, make sure that Skype is toggled On. Restart Skype and go to your Skype Audio & Video Settings to verify the correct device is selected within Skype.

  • Check your microphone, speakers or headphones. Make sure they are plugged in and not muted. If it is a Bluetooth device, be sure it is connected as well.
  • Make a free test call in Skype. The test call prompts you to record a message and then plays it back for you - it's the easiest way to see if there's an issue with your audio settings. From within Skype on desktop, click on your profile picture > Settings > Audio & Video Settings > Make a free test call.
  • Do you hear the echo of your own voice? The problem may be with the device of the person you're calling. Ask them to turn down their playback volume.
  • Check your audio. Try playing a song or using another application with sound and test your volume. If you can hear it, the problem may be with the other person on the call - ask them to follow these steps too.
  • Check the manufacturer’s website. With so many brands and devices, there may be several reasons why something may not work. Each brand is different, so it’s always a good idea to check the manufacturer’s website for user guides or troubleshooting help.

If you encounter some difficulties along the way, considering you have already purchased Restoro or you are someone who is in need of assistance on your computer, please contact our support and they will be happy to help you.


Revision #1
Created 4 months ago by Philip Posadas
Updated 4 months ago by Philip Posadas