How to find missing email Usually, when Outlook emails have disappeared, it could be an issue of configuration in your settings, account inactivity, email rules set up on Outlook, and emails moved to a deleted folder. Please follow the below steps that might resolve the issue. OUTLOOK: Export old mail history 1. Open Outlook2. Click File and select Open & Export3. Click Import/Export4. Select Export to a file5.Select Outlook Data File (.pst)6. Select the email account7. Ensure Include subfolder is checked and click Next8. Click Browse9. Select a location and name the file10. Click Finish MAIL 1. Go to Settings 2. Click Apps and Apps & Features3. Select Mail4. Click Advanced Options5. Select Repair. If this option is not available, click the Reset button.6. Restart your PC However, considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and we are happy to help you. Email: support@restoro.comPhone: 1-888-575-7583