How do I fix This action couldn’t be performed error in Microsoft Office?

Before proceeding with any advanced troubleshooting steps, we recommend you go through the following preliminary checks:

  • Close the Office client and restart your computer to resolve temporary issues interfering with its performance.
  • Try terminating any add-ins or plugins you have installed in Office.
  • Ensure you have the latest updates installed for your Office application.
  • Turn off background apps and stop antivirus or security software running on your computer.
  • Update Windows to fix the system’s performance bugs and add new features to resolve compatibility problems.
1. Repair Office suite
  1. Press the Windows + R key, type appwiz.cpl, and press Enter to open the Programs and Features.
  2. Scroll to Microsoft Office, right-click on it, and select Change.
  3. Select Online Repair and click not the Repair button
  4. Select Repair from the Ready to Start an Online Repair dialog box.
  5. Wait for the complete process and restart your PC.
2. Delete the nonexistent Debugger value in the Image File Execution subkey
  1. Press the WindowsR button to open the Run dialog box, type in regedit, and press Enter to open the Registry Editor.
  2. Navigate to the following path:HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options 
  3. Delete the registry keys for Word, Excel, Outlook, and other Office apps prompting the error.
  4. Restart your PC and check if the error appears on Microsoft Office.
3. Reinstall Office
  1. Press the Windows, type installed apps, and launch it.
  2. Navigate to Microsoft Office, click the options icon, and click Uninstall
  3. Then, select Uninstall to confirm your selection.
  4. Then, go to the Office webpage, log in to your Microsoft account if not logged in, and click the Install app button.
  5. Double-click the downloaded file in your browser and follow the on-screen command to install it

However considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and they will be happy to help you.


Revision #1
Created 10 months ago by Ghicel Santos
Updated 10 months ago by Ghicel Santos