Files have been encrypted by Ransomware

We strongly advise not pay the cybercriminals to recover your files. There would be no guarantee that files will be decrypted.

Ecnrypted files by a ransomeware can only be unlocked using the key set by the cybercriminal who setup the malware. This makes file recovery more unlikely. However, we can assist in scanning and removing ransomware and any other threats, and giving out information on how you can back up your files for any similar situations.

However considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and they will be happy to help you.

 


Revision #1
Created 3 years ago by Ghicel Santos
Updated 3 years ago by Ghicel Santos