The "ERROR_SELF_SIGNED_CERT" error in Firefox usually occurs when a website's SSL/TLS certificate is not issued by a trusted certificate authority or is self-signed. Here are the steps you can take to fix this error:

  1. Click on the "Advanced" button on the error page.
  2. Click on "Accept the Risk and Continue".
  3. The website will reload, and you should now be able to access it.

Note that accepting a self-signed certificate is not recommended as it can potentially expose you to security risks. If you frequently visit a website with a self-signed certificate, you can add an exception in Firefox to avoid seeing the error message repeatedly. To do this:

  1. Click on the "Advanced" button on the error page.
  2. Click on "Add Exception".
  3. Click on "Confirm Security Exception".

This will add an exception for the website's certificate and you should no longer see the error message when accessing the site in the future. However, be sure to verify that the website is legitimate and secure before adding an exception.

However considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and they will be happy to help you.


Revision #1
Created 1 year ago by Ghicel Santos
Updated 1 year ago by Ghicel Santos