0x80244002 Windows Update Error: How to Fix it

  • Check your Internet connection: Make sure you have a stable Internet connection and can access websites without any issues. If your Internet connection is not working properly, fix the connectivity problem first.
  • Restart your computer: Sometimes, a simple restart can resolve temporary errors or connection issues. Restart your device and try updating again.
  • Disable the antivirus/firewall: Temporarily disable the antivirus or firewall software you have installed and try updating again.
  1. Run the Windows Update Troubleshooter: Windows includes a built-in troubleshooter that can help identify and resolve common update problems. To access it, go to the Windows Settings, then navigate to "Update & Security" > "Troubleshoot" > "Additional troubleshooters." Run the Windows Update Troubleshooter and follow the on-screen instructions.

  2. Clear the Windows Update cache: The Windows Update cache stores temporary files related to updates. Clearing this cache can often resolve update errors. You can do this by opening a Command Prompt as an administrator and running the following commands one by one:

    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 catroot2.old
    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver
  3. Disable third-party antivirus software temporarily: Antivirus software can sometimes interfere with Windows Update. Temporarily disable any third-party antivirus software you have installed and attempt the update again.

  4. Perform a clean boot: A clean boot starts Windows with a minimal set of drivers and startup programs, which can help identify if any third-party software is causing the issue. Instructions for performing a clean boot can be found on the Microsoft support website.


However considering you have already purchased Restoro and would like us to assist you in doing that utilizing a remote session, please contact our support and they will be happy to help you.

Revision #1
Created 10 months ago by Ghicel Santos
Updated 10 months ago by Ghicel Santos